We are known for a considered, practical approach to ergonomics that balances function, comfort and long-term use. Our role is to listen first, guide carefully, and help people make clear decisions in environments that are often complex or high-stakes. We work alongside those we support, respecting clinical recommendations, design intent and organisational requirements rather than overriding them.
Our team includes health-trained consultants, product specialists and in-house delivery crews who remain involved from first conversation through to installation, adjustment and ongoing support. We do not rush decisions, outsource responsibility or disappear after delivery. We focus on reliable processes, practical outcomes and long-term relationships built on trust and follow-through.
Backcare & Seating was established in 1989 with a clear focus on providing well-considered ergonomic furniture and seating solutions that genuinely support how people work and live.
The business began by supporting individuals and health professionals, particularly in clinical and rehabilitation settings. Over time, it expanded to workplaces, designers and organisations managing more complex ergonomic requirements, while maintaining the same careful, outcome-led approach.
As the scope of work grew, so did the capability behind it. The business developed strong relationships with Australian and international manufacturers, built in-house delivery and support teams, and established multiple locations across Victoria to ensure local, accountable service.
Today, Spencer Vandam represents the evolution of that foundation. While the name has changed, the people, standards and way of working remain the same. We continue to operate as a hands-on, family-run business with long-standing staff, in-house teams and relationships built on consistency, care and trust.
Backcare & Seating opens its first showroom in Carlton, helping Melburnians find better comfort and support at home and work.
Simon, Ben & Matt open first showroom in Hallam, expanding our ability to support customers across Melbourne’s south-east.
Simon, Ben & Matt take the reins of the Carlton business, bringing a new generation of leadership while continuing the values and service the business was built on.
The Carlton showroom relocates to Rathdowne Village, creating a larger space to showcase ergonomic solutions, workplace furniture and project capabilities.
The opening of our Geelong showroom allows us to better support customers throughout Geelong and Western regional Victoria.
Backcare & Seating becomes Spencer Vandam. While the name changes, the people, relationships and commitment to helping people work and live more comfortably remain the same.
Backcare & Seating opens its first showroom in Carlton, helping Melburnians find better comfort and support at home and work.
Simon, Ben & Matt open first showroom in Hallam, expanding our ability to support customers across Melbourne’s south-east.
Simon, Ben & Matt take the reins of the Carlton business, bringing a new generation of leadership while continuing the values and service the business was built on.
The Carlton showroom relocates to Rathdowne Village, creating a larger space to showcase ergonomic solutions, workplace furniture and project capabilities.
The opening of our Geelong showroom allows us to better support customers throughout Geelong and Western regional Victoria.
Backcare & Seating becomes Spencer Vandam. While the name changes, the people, relationships and commitment to helping people work and live more comfortably remain the same.
We support a wide range of clients, from individuals seeking better everyday comfort through to therapists, designers and organisations delivering workplace, rehabilitation and fitout projects of varying scale.
Our work spans home environments, clinical settings and commercial spaces. In every context, we provide clear guidance grounded in experience and shaped by the people involved. We support therapist recommendations, collaborate with designers, and help workplaces navigate ergonomic decisions that balance compliance, usability and long-term value.
We provide end-to-end support, managing the practical detail from assessment and product selection through to coordination, delivery and setup. All delivery and installation is handled by our in-house teams, ensuring consistency and accountability.
Our involvement continues well beyond installation. We remain available to review, adjust and support solutions over time as needs change, ensuring they continue to perform as intended for the people who rely on them.
Our team is made up of experienced consultants, technicians and support staff who take pride in doing things properly.
Many of our people have been with the business long-term, and all work closely together across assessment, advice, delivery and follow-up. When you speak with us, you’re dealing with people who are accountable, knowledgeable and here for the long run.
Ash is one of the most versatile members of the Spencer Van Dam team, supporting clients, health professionals and colleagues across a wide range of business activities. Whether assisting with customer projects, developing internal systems or helping improve business processes, Ash is known for rolling up his sleeves and finding practical solutions.
Having spent more than five years with the business, Ash has developed a deep understanding of our products, customers and operations. His approachable nature, adaptability and willingness to help wherever needed have made him a trusted resource for both clients and the wider team.
Stuart leads the Geelong showroom and supports clients across the region, while also overseeing marketing initiatives for the broader business.
With more than 15 years in the organisation, Stuart brings deep product knowledge, strong client advocacy and a genuine understanding of the industry. He is known for building long-term relationships, delivering reliable advice and helping clients achieve successful outcomes.
James oversees workplace fitouts and furniture projects, helping coordinate everything from client requirements and product selection through to logistics, installation and final delivery.
With seven years at Backcare & Seating, James has developed extensive knowledge across projects, operations and customer service. He is valued for his reliability, clear communication and ability to keep complex, multi-stage projects running smoothly from start to finish.
Robyn supports showroom clients, therapists and individuals, providing experienced guidance across seating and ergonomic solutions.
With over 20 years in the industry, she is a recognised seating specialist known for her customer-first approach, strong relationships with occupational therapists and commitment to ensuring every client receives the support they need.
Ben delivers installations, servicing and product adjustments across residential, workplace and project environments, ensuring clients receive the full benefit of their equipment.
With six years at Backcare & Seating, Ben has built a reputation for thoroughness, reliability and attention to detail. He also plays an important role in supporting warehouse operations and logistics coordination across Victoria.
Ben oversees financial management across the group and remains directly involved in supporting many long-standing and new clients.
As a founding director, he brings stability, consistency and a calm, practical approach to both internal operations and customer relationships. His steady leadership has helped shape the business and guide its continued growth.
Simon leads strategy, marketing and long-term direction for the business while remaining actively involved in client and industry work.
With a background in Occupational Therapy and more than 15 years in the ergonomic equipment industry, he works closely with health professionals, designers and organisations to ensure solutions meet clinical, design and compliance standards. He is passionate about helping create workplaces that support both wellbeing and performance.
Rhys supports the ongoing development and management of the systems and technology that underpin the business, working across CRM, ERP, website and IT platforms.
He has quickly become a valued contributor through his curiosity, adaptability and problem-solving mindset. Working closely with internal teams and external partners, Rhys helps improve processes, maintain data integrity and support continuous improvement across the business.
Matthew leads large-scale projects and supports teams across complex workplace and clinical environments.
Drawing on a background in nursing and many years of project experience, he brings strong people skills, practical problem-solving ability and a solutions-focused approach. He is known for building trust with clients and ensuring projects are delivered with care and professionalism.
Joel oversees logistics, warehouse operations and sales support from our Hallam facility, helping ensure products move efficiently from supplier to customer.
With seven years in the business, Joel has developed extensive knowledge of our products, systems and operational processes. He is known for his dependability, attention to detail and ability to keep complex workflows running smoothly behind the scenes.
Nick supports showroom clients and manages ongoing customer relationships, helping individuals and organisations find solutions that suit their needs and environment.
Known for his approachable nature and genuine desire to help, Nick takes pride in building long-term relationships and guiding customers through important purchasing decisions with confidence and clarity.
Linda supports commercial furniture projects across Bendigo and regional Victoria, working closely with organisations, designers and workplace stakeholders.
With more than 20 years in the industry and a background in interior design, Linda is known for her extensive industry knowledge, strong client relationships and genuine commitment to achieving successful project outcomes.
Tom delivers installations and technical support across a wide range of workplace, healthcare and residential environments, helping ensure projects are completed to a high standard.
With a trade background and strong practical knowledge, Tom is known for his professionalism, positive attitude and willingness to go the extra mile to achieve the right outcome for clients.
